How a customer feels about the experience they have with your company is one of the most parts of a business. 90% of people make their decision about using your business based on customer reviews. If the rating is between 3-5 stars a customer is more likely to choose your company.
One way to make it simple for customers to leave a review is with Customer Voice. This program makes it easy for a customer to give feedback on their experience with your company. All it takes is one quick review request after the sale. With Customer Voice, your clients have the power to gather customer experiences to boost online star power and drive more business. With the Product-Led Growth Program, the product drives the customers’ experience. You can offer an Express edition of Customer Voice and even upgrade to a Pro version.